Privacy Policy

This page gives you information on how Burton Media collect, stores, distributes and deletes your data. I value your privacy and your right to ensure that any data is stored and used in line with current legislation.

Contacting me

By filling in the ‘Contact Us’ form on my website a secure record of your details is kept by myself until the enquiry is completed, once completed your details are permanently deleted from my server or when the job is completed (see below).

My Business address is;

Burton Media
Tawny Orchard
Crossways Road
Grayshott
Surrey
GU26 6HD

Mobile: 07970 722328
Email: enquiry@burton-media.co.uk

I operate a no spam / no cold call policy.  If you call or email me I will respond directly to that query only and will only store your details for direct responses, you will not be contacted for any further marketing purposes.

I do not sell or provide your information to any third parties.  The only exceptions to this are address and contact details that may need to be given to print labs to fulfil your order or if details are needed to be shared by way of a court order for Law or Legal requirement.

Should you wish to ask me to delete any contact information after placing a enquiry please let me know.

How we collect information 

I use a system called Google Analytics to help me to monitor my website traffic and referrals.  This is not done to obtain any personal information about you it is just a means of monitoring traffic through the website.

I collect different types of information before, during and after you book any of my services with Burton Media. This ensures that we can stay in communications throughout to ensure you receive the best possible outcome.

Type of information stored:

• ‘Contact Us’ information that you provide via the website
• Information you supply via email
• The information provided in the contract
• Details about the day and any subsequent contact details in the questionnaire

This information will only be stored for as long as deemed necessary and deleted as soon as reasonably practicable. We try to delete all personal data except for basic contact information within 30 days of completion of the project. All data is stored using password protected data management systems and can only be accessed by authorised members of Burton Media.

Your images

Your images will be stored for the purposes of culling, editing and distribution. These will be stored by Burton Media for a maximum duration of 12 months at which time all RAW images will be deleted. You can request that these are deleted prior to this time however this means you will not be able to obtain a copy in the event of loss, damage or corruption.

Burton Media remains the legal owner of the images and retains all copyright rights to the images. Your images may be used on social media, marketing websites or www.burton-media .co.uk. A request can be made for any images to be removed from these sites which are under the control of Burton Media.

Your footage

Your raw footage will be stored for the purposes of culling, editing and distribution. It will be stored by Burton Media for a maximum duration of 12 months at which time all RAW footage will be deleted. You can request that RAW footage is deleted prior to this time however this means you will not be able to obtain a copy in the event of loss, damage or corruption. No further edits to films will be possible without the RAW footage.

Burton Media remains the legal owner of the RAW footage and retains all copyright rights to the films produced. Your films may be used on social media, marketing websites or www.burton-media .co.uk. A request can be made for any films to be removed from these sites which are under the control of Burton Media.

External hosting sights 

Burton Media uses the following sites to store, distribute and share your media. Each site has their own Data Protection Policy which can be accessed via their independent websites.

Facebook – https://www.facebook.com/policy.php
Twitter – https://twitter.com/en/privacy
YouTube – https://www.youtube.com/static?template=privacy_guidelines&gl=GB
Vimeo – https://vimeo.com/privacy
Instagram – https://help.instagram.com/155833707900388
Google – https://privacy.google.com/intl/en-GB/your-data.html
Getty Images – https://www.gettyimages.co.uk/company/privacy-policy
Pixieset – https://pixieset.com/privacy/
Paypal – https://www.paypal.com/gi/webapps/mpp/ua/privacy-full
Stripe – https://stripe.com/gb/privacy

Accessing Your Personal Information

If you would like information on the data that you previously provided to us or with have stored, you can contact Burton Media at any time as well as in exercising your right to have your personal information deleted. Please expect a response within 30 working days to confirm your request has been completed or the requested information provided.

Further information

If you would like any further information or clarification on any of the information contained within this policy then please do not hesitate to contact me. Further information about you rights can be found at https://ico.org.uk

Thank you reading this important information, we take the protection of your data seriously.